Administration Management

Let us take care of the day-to-day administration so you can spend time on doing what you started your business to do

£33 per hour

Data Management

Tidying and updating those spreadsheets!

• Collection, organisation and management of key data

• Completion of incomplete data to create comprehensive datasets

• Standardising the structure and format of data across all records to ensure uniformity.

Event Organisation

Making every event, big or small, the best yet:

• Booking venues, catering and transport

• Liaising with vendors and attendees about arrangements

• Proactively tracking event progress and costs to ensure the event is delivered on time and within budget

Travel Coordination

Comprehensive support right up until your day of departure:

• Researching and planning the best options for your trip requirements

• Making amendments to bookings as plans change

• Recording costs and ensuring bookings are in line with available travel budgets

• Full briefing of plans for a smooth travel experience

Website and Social Media Administration

Optimising your online presence:

• Testing formats, hyperlinks and mobile readability

• Scheduling created content

• Updating standard information and removing outdated or redundant content

• Collating and distributing metrics reports

Diaries and Meetings

Get the right people in the right place at the right time:

• Room bookings

• Diary invites and Doodle polls

• Catering booking and collating dietary requirements

• Arranging AV equipment and hybrid meeting setups

• Arranging travel and parking for attendees

Customer service

Efficient and effective communication to keep your clients happy:

• Replying to general customer enquiries

• Troubleshooting common queries

• Requesting and collating information e.g. booking forms

• Managing customer communications during staff absences and holidays

Finance Administration

Assistance with basic financial tasks:

• Tracking and claiming expenses

• Generating Sales and Purchase Orders

• Liaising with Accountants and Bookkeepers

Inbox management

Ensure important emails are never missed again:

• Sorting and archiving emails into appropriate folders and categories

• Identifying and marking emails requiring urgent attention

• Flagging deadlines to aid task prioritisation

Office management

Coordinating resources for a productive and organised workspace:

• Tracking inventory and supplies

• Liaising with facility management suppliers

Proofreading Copy

Make every word matter:

• Checking for spelling and grammar errors

• Checking for accessibility and clarity as a non-expert

• "Devil's Advocate" - counterarguments, assumptions etc.

• Design & Layout reviews for consistency and flow

Anything you need but don't see below? Book in a discovery call to discuss your business needs.

£44 per hour

Process Creation and Improvements

Making the day-to-day that little bit easier:

• Discovery call to walk through the process, templates, checklists and systems

• Map out ideal outcomes

• Regular check-in meetings to review progress and make amendments as needed

• Embed new or improved processes to Business As Usual

Inbox Cleansing

Giving you visibility of what to focus on next:

• Discovery call to discuss requirements and preferences

• Unsubscribe from unwanted newsletters

• Create or improve filing structure

• Create or improve flagging rules

• Delete redundant emails

• Flag outstanding tasks

Project Support

Meeting every milestone with ease:

• Scheduling project meetings

• Tracking project activity, resources and budgets using Project Management software or spreadsheets

• Liaison with project staff and vendors

Contract Support

Moving your agreements forward with confidence:

• Priority turnaround times to meet urgent deadlines

• Completing non-legal details in contracts drafts (e.g. company details, deliverable schedule, finance and payment details)

• Proof reading contract drafts

• Pulling out key information to be reviewed and flagging queries

• Liaising with all parties to ensure the contracting process flows smoothly

• Updating contract progress trackers

Audit Support

Accounting for every detail, accurately and efficiently:

• Priority turnaround times to meet urgent deadlines

• Finding supporting evidence

• Ensuring supporting evidence contains the essential information required by the audit

• Liaising with auditors

• Completing audit trackers, making sure nothing is missed

Website Improvement

A fresh face for your business:

• Removal of redundant information

• Drafting of new website layout

• Migration of existing website to WordPress/Hostinger

• Regular review meetings during the upgrade

• Cross-checking to ensure all information has migrated or been input into new site

HR and Staffing

Helping find the right talent to thrive in your business:

• Reviewing CVs and application forms to shortlist candidates

• Liaising with candidates

• Creating interview packs

• Interview panel member

• Staff onboarding processes

Staff Mentoring

Empower your team and grow their confidence:

• Guiding staff through challenges and opportunities

• A supportive and impartial perspective

• Helping staff build confidence, skills and navigate professional workplaces

• Tailored to the individual to ensure the best outcome for them, and your business

Business Development

Future-proofing your business with fresh opportunities:

• Researching and compiling lists of potential businesses to reach out to

• Sending outreach emails and following up on responses

• Updating customer databases and tracking interactions

Strategy Sessions

£55 per hour (minimum 4 hours)

Allow me to be a sounding board and help you get clear on the directions you want the business to grow in and what the steps you need to take are. These sessions can be facilitated in-person or online, offering the business owner an opportunity to take stock, re-evaluate and pinpoint business pain points and growth opportunities.

Package includes:

• Use of a rented meeting space* to give physical and mental space for big-picture thinking.

• Tools to help us map out your thoughts and plans.

• Detailed plans and maps sent over following the session.

• All information and ideas will be kept confidential. Any tools and raw data created during the session (physical or electronic) will be transferred to you or destroyed.

*Location dependent, travel costs charged in addition to hourly rate.